How do I know which Provider is right for me?
Confused about which Provider is right for you? It’s overwhelming, there are so many to choose from! That’s why it’s a great idea to have…
INDEPENDENCE WITH SUPPORT TO STAY AT HOME.
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I have a new Home Care Package. How long do I have to sign up with an Approved Provider?
You have 56 days from the day you get assigned your Home Care Package to choose a Provider. If you have difficulty finding an approved…
Once I choose a Provider, do I have to stay with them?
If you aren’t happy with the Provider you choose you have the ability to switch. Because of something called Consumer Directed Care (CDC) that was…
If I decide to switch Providers, how much notice am I required to give my previous Provider?
This totally depends on which Provider you are with. You can find out your notice period by looking back at your Agreement with the Provider.…
If I decide to leave my Home Care Package, what happens with the unspent funds including those held in contingency?
If you leave your Home Care Package the unspent funds will be reimbursed in proportion to where they initially came from. For example, let’s say…
What about if I switch Providers? What happens to my funds then?
If you’ve decided to switch Providers, your remaining funds will be transferred to the Provider you are switching to. Your previous Provider has up to…
What if my needs change over time?
As time goes on, it is likely that your care needs may change. If they do, you have the option to be assessed for a…
Should I go with a Provider that’s local to me?
Not necessarily. Many people believe that if they choose the Provider down the road their services will be more efficient. This is a common misconception…
Still confused about Home Care Packages?
We have put together a free and handy e-book that teaches you everything you need to know.
