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Should I go with a Provider that’s local to me?

Not necessarily. Many people believe that if they choose the Provider down the road their services will be more efficient. This is a common misconception and here’s why:

  1. Whoever you choose as your Provider will ensure that your care service are local to you. With us, we have a large list of service providers, to ensure our client’s nationwide will have local care services. With our centralised model we are able to keep our costs down and charge our clients a competitively low flat fee.
  2. Choosing the Provider down the road because you think it means they will visit you often? This isn’t necessarily true. Most of the time, if they do visit you regularly they will likely ensure you are charged additionally for it. We personally believe, most things can be solved more effectively in a quick phone call.
  3.  Speaking of phone calls, unlike other Providers we actually answer ours. We solve your problems efficiently and effectively and are completely focussed on delivering exceptional customer service to all of our clients, regardless of where they live.
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