Thelma and Paul’s Referral Success Story

Thelma and Paul's Referral Success Story.

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This is Thelma and Paul’s referral story, a lovely couple who found the right support at home just when they needed it the most. Their  journey to Just Home Care Packages is a testament to the difference personalised care can make in one’s life.


A Life of Hard Work

Thelma moved to Australia when she was young, and her family soon followed. She married Paul, and together, they built a thriving business with a couple of shops in Forest Hill, Victoria, and even bought a house there. Their business portfolio was solid until the Global Financial Crisis (GFC) hit, causing them to lose almost everything they had worked so hard for.

After this challenging period, they moved in with their son, Chris, for support. Paul is now 94 years old, and Thelma is 88. Life has been incredibly tough for them since they lost their business and home, but they continue to find joy in their hobbies and passions.

Paul enjoys music and socialising with friends at morning medleys featuring music from famous stage productions. Thelma, on the other hand, loves shopping and going out. Both value having control and choice in their day-to-day lives, which is one of the reasons they felt Just Home Care Packages was the right fit for them.


A Friend’s Recommendation

Their path to Just Home Care Packages began when their carer Coral, who they consider a friend and is close to the family. It’s Coral’s referral suggested Chris to consider having a Home Care Package for Thelma and Paul. Paul was the first to get his package and was originally with another Provider, but it was when he connected with Just Home Care Packages that things began to change for the better.

Thelma was initially with a different provider as well when she first received her package but wasn’t satisfied with their services. She made the switch to Just Home Care Packages, where they didn’t have to pay higher fees, and most importantly, they could continue with their trusted carer Coral, without any complications.


A Supportive Referral Journey

Thelma and Paul are very pleased with the support they’ve received from Just Home Care Packages, especially from their Care Manager, who has been incredibly helpful and supportive.

For them, the peace of mind that comes with knowing Coral is there to support them is invaluable.


Spreading the Word

When asked if they would make any referral of Just Home Care Packages to others, Thelma and Paul were quick to respond. They believe in the importance of personal choices when it comes to care, and they encourage others to find a provider like Just Home Care Packages that allows you to have the choice and control.

Through Thelma and Paul’s referral story, we’re reminded of the importance of personalised care and the difference it can make in the lives of individuals and families. Just Home Care Packages, with its low competitive flat fee, choice and control over care suppliers, and access to a wide network of local care partners, has played a significant role in Thelma and Paul’s referral journey towards a better quality of life.


Inspired to spread care and joy?

If Thelma and Paul’s referral story resonates with you and you’re looking to make a positive change in the lives of your loved ones, neighbours, or friends, consider joining our Refer a Friend Program. By referring a friend to Just Home Care Packages, you get rewarded for helping others experience choice and control with their Home Care Package.

When you refer a friend or family member to Just Home Care Packages, both you and the person you refer can earn an extra $150 in your Home Care Package account.

For more information about our Refer a Friend Program and the benefits it offers, feel free to get in touch with the Just Home Care Packages on 1300 992 639.

Sounds Great!

So how do I sign up with Just Home Care Packages?

Just give us a call on 1300 992 639 and one of our friendly Care Specialists will help you learn the ropes and get the most out of your Home Care Package.