Our Services

The support you need

Your Complete Guide to Supports and Services

Want to know what support and services you can access with your Home Care Package funds? You’ve come to the right place.

Our guide outlines the care, support and clinical services that your funding can be used for, in line with your Care Plan. Of course, which services you use will depend on your unique care needs. But don’t stress, we understand that everyone is different. That’s why our specialist care team will cater your support individually to you.

We have also included a list of items that are excluded, as specified by My Aged Care.

Want to learn more?

Need Care services?

Explore the things we can help you with at home!

Need Support services?

Explore the things we can help you with at home!

What is Excluded?

  • Use of package funds as a source of general income
  • Purchase of food, except as part of enteral feeding requirements
  • Payment for permanent accommodation, including assistance with home purchase, mortgage payments or rent
  • Pay for home care fees (basic daily care fee, income tested care fee or elected voluntary top up fee)
  • Pay fees or charges for other types of care funded or jointly funded by the Government (residential respite care fees)
  • Cost of home modifications or capital items that are not related to care recipient care needs
  • Cost of travel and accommodation for holidays
  • Cost of entertainment activities, eg: club memberships or tickets to sporting events
  • Gamble activities
  • Household utilities, such as water, internet, telephone and gas
  • Payment for services and items covered by the Medicare Benefits Schedule or the Pharmaceutical Benefits Scheme

Want to know more?

Just give us a call on 1300 992 639 and one of our friendly Care Specialists will help you learn the ropes and get the most out of your Home Care Package.